I bought a cat tree from the seller aosom directly from their website. It arrived used and smelly.
I was noxious from the smell and had to pack it up immediately and remove it from our apartment. The item was used and old. I am very upset. My cat was sluggish that evening since he is very curious and sniffed at the smelly, used item when I first opened the package.
The delivery was UPSand so good. But is is very wicked to send us a used pet item! The materials are incredibly cheap as well for the price. I am trying desperately to get the items returned for a refund of my money.
The seller, located in the GTA, has refused to answer either email or phone calls.
BEWARE of these people. I wish I had read the reviews first.
Product or Service Mentioned:
Reason of review: Damaged or defective.
Monetary Loss: $51.
Preferred solution: Full refund.